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 Sample Submission
We've made submitting samples a straight forward process, but we'd like to make you aware of some important items. For required paperwork, click on Forms to the right. We require that the correct Material Safety Data Sheet (MSDS) accompanies all samples submitted, except for manufactured items that present no health hazard. Please note that Quantachrome will not accept for analysis those materials which are radioactive, biohazards or present hazards for which the QCLaboratory is not equipped. You'll be asked to indicate you preferred method of returning your samples to you.
NOTE: Post analysis mercury contaminated samples, (all test codes starting 06005) will be properly disposed of by Quantachrome Instruments, they cannot be returned.
When you send your samples to us, please ensure they are packaged properly and securely. Powders in plastic bags must be individually double-bagged, the outer bag being taped closed. Glass bottles and vials should be protectively wrapped before being placed in a suitable shipping box. Each sample container must be permanently marked/ labelled with unique sample identification that matches the details on the sample submission form. Any health hazard warnings should also be placed on the container(s). Any required MSDS(s) must accompany the sample(s).
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 Forms
All samples must be accompanied by a copy of your organization's purchase order and our (completed) submission form. Download our form here. If you need any help in filling in all the fields, please do not hesitate to call the lab. Don't forget any required MSDSs. 
Payment Quantachrome accepts all three major credit cards and net 30day terms (you may be asked to furnish credit references for non-credit card payments). Payment details must be clearly indicated on the submission form. Please call for over-the-phone credit card billing if you prefer.
Shipment
Your shipment of samples should be addressed as follows:
LabQMCc/o Quantachrome Instruments
1900 Corporate Dr
Boynton Beach FL 33426
Returns
All samples from USA customers will be returned 30 days after reporting of results. Standard method of return is by UPS Ground Service, charges being added to your invoice for the analyses. Alternatively you may request return by Federal Express or UPS to be charged separately to your Federal Express/UPS account. If no choice is marked, we will add a nominal shipping fee to all invoices. International samples will be properly disposed of 12 months after reporting of analysis results unless otherwise notified by you. |
